We’re a cause-driven creative agency that shapes the future of social equity through strategy, design, community engagement, and both mainstream and underground marketing.
Your priority is to drop off the masks/PPE and safety signage in the packets we have provided you with. Each business gets one packet.
We have found that sometimes business owners are eager to speak about their experiences during the COVID-19 pandemic. If you get the sense that a business owner would like to give you any input on their experiences, please ask them the questions in the “DISCUSSION WITH BUSINESS OWNER/MANAGER” section below.
[When you arrive at the business, call the business to introduce yourself and to let them know that you will be dropping off posters and PPE. Please do this from inside your car. Remember, this is contactless canvassing, so you should not need to enter the business to complete the canvass.]
Hi, my name is [YOUR FIRST NAME], and I am here canvassing for the Illinois Welcoming Center as a representative of Vera Creative, a marketing firm in Illinois. I am not selling anything. I’m here to help provide local businesses by delivering packages with masks/PPE and some safety signage.
May I speak with the owner or manager?
If No:
Thank you very much for your time. I have a packet of PPE and safety signage that I would like to hang on your door. Is that alright?
If yes, hang the packet on the business’s front door. If not, record and move on. Do not take any photos of the business.]
If Yes and the person on the phone is the owner or manager:
I’m going to drop the package at your door. It contains posters that show the Illinois Welcoming Center’s suggestions on how to do business more safely during the pandemic. Additionally, there are some masks for you, your employees, or customers to use, should you need them.
If Yes and the owner or manager comes on the phone:
[Proceed to next section]
Hi, my name is [YOUR FIRST NAME], and I am here canvassing for the Illinois Welcoming Center as a representative of Vera Creative, a marketing firm in Illinois. I am not selling anything. I’m here to help provide local businesses by delivering packages with masks/PPE and some safety signage.
[If the person you are speaking to decides to start talking about their experiences during the pandemic, please use the following 3 questions to guide your conversation.]
• Has business changed for you as a result of the pandemic? I’m asking because businesses have both suffered and flourished during the COVID-19 pandemic, and I am interested in your experience.
• Do you think that your customers value safety precautions? Why or why not? How about your employees?
• What is one thing that you wish the State of Illinois would provide you with to help during the pandemic? What do you need?
Thank you again for taking the time to give feedback.
[ONLY If the business owner asks about confidentiality or if their name will be recorded]
Your responses will remain anonymous, and we’ll include your feedback in the weekly report that we will send to the Illinois Welcoming Center.
Please restrict your discussion to these 3 topics. Do not add additional questions or provide information outside of what we have provided you. If you have additional observations or responses that you would like to tell us about, please record them in your Canvass Report.
[Make sure your lanyard is visible to convey that you are representing the Illinois Welcoming Center while you are delivering the package.]
Thank you so much for sharing your experiences with me.
I’m going to drop the package I mentioned at your door. It contains posters that show the Illinois Welcoming Center’s suggestions on how to do business more safely during the pandemic. Additionally, here are some masks for you, your employees, or customers to use, should you need them.
If asked a question about the material: If you need more information on this project, please go to coronavirus.illinois.gov
Leave the package in front of the door or on door handles, but NOT in the mailbox (which is illegal!).
Leave the package in front of the door or on door handles, but NOT in the mailbox.
If The People Inside The Business Can See You At The Door:
[Stay outside and speak to the people inside at the open door.]
Hi, my name is [YOUR FIRST NAME], and I am here canvassing for the Illinois Welcoming Center as a representative of Vera Creative, a marketing firm in Illinois. I am not selling anything. I’m here to help provide local businesses by delivering packages with masks/PPE and some safety signage.
May I speak with the owner or manager?
If asked a question about the material:
If you need more information on this project, please go to www.coronavirus.illinois.gov
Leave the package next to the front door (on the inside), or ask the person to pick it up from you.
We will be reporting the feedback that we get from business owners weekly. In this way, your responses will be relayed to the Illinois Welcoming Center and will help in making your opinions heard. Your name and the name of your business will not be used in any of this reporting.
Thank you for letting me know that you do not want to be contacted by us in the future. Please remember that we don’t want to use your information in any way that you don’t want us to. I have taken you off our contact list and rest assured that you will not be contacted via Vera Creative in the future.
Schedule day and time to drop off materials with Jackie Marshall